The 5 Customer Experience Trends That Are Changing Ecommerce Right Now [622 Words]
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Keywords: customer experience, companies, customers, recognition, voice, available, feel, marketing, time, products, ecommerce, navigate
Customer experience can make or break an e-commerce outfit. Even if your product is amazing and unique, failing to design for customer experience can result in stagnation or outright failure. But the long-term benefits of improving customer experience aren’t immediately recognizable, leading many companies not to prioritize it.